| Topic: | Re:Re:Re:Re:Re: And another thing........ | |
| Posted by: | Vanessa Smith | |
| Date/Time: | 01/11/13 12:53:00 |
| Renewal form received but like many other people I do not understand why Serco want an insurance document that shows your address. My car insurance certificate doesn't. So I've e-mailed them pointing this out and have sent a copy of my driving licence which does have my address. Why does this antiquated system exist - shouldn't all this be processed by e-mail in this day and age? They keep banging on about saving money surely issuing a two yearly permit - like we always had - instead of an annual one like now - and going over to an electronic system would be more efficient and economical? And why ask for a document that doesn't have the required info? |