| Topic: | Re:Re:Re:Re:Re:Re:Re:Re:Re:Another Thames Water blunder or just plain arrogance? | |
| Posted by: | Steve Taylor | |
| Date/Time: | 19/04/06 00:05:00 |
| OPEN LETTER TO THAMES WATER Thames Water What a total disaster! Your Mogden Management team simply haven't a clue on how to handle the situation which is out of control. Message 1 told us that you would be draining down one of the Primary Settlement Tanks at Mogden Sewage Treatment Works between 3 and 5 April. Why start an odorous operation at the beginning of the school holidays when many children and parents were at home? Message 2 told us that you didn't finish the work by 5 April. Why not? Surely you have some expertise in these matters? Do you not yet know how long it takes to drain a tank? Surely you've had to drain down a tank before? Perhaps not. Perhaps this is a first for you? Message 3 told us that you finished the work on 13 April. That's 8 days behind schedule. A simple task and you can't maintain a schedule? Why such a delay? Message 4 - we didn't receive - but no doubt you will have some plausible excuse for all horrendous odour which has been escaping your premises all evening on Good Friday 14th. Is this the after effects of draining down the tank or do you have yet another plant malfunction? No standby team at Mogden over the Easter weekend again? Why not? You seem intent on ruining yet another Easter Bank holiday weekend for your neighbours. It is surely time to seek some help and advice from a company which has gone out of its way to address and solve the odour problems from its sites - namely Yorkshire Water. Yorkshire Water have also successfully trialed the new odour sensing system which your R&D department have refused to investigate. What message are you trying to get across to residents. Another summer of misery as your Mogden team fails and fails and fails again? |