| Topic: | Re:Re:Re:Re:Another Thames Water blunder or just plain arrogance? | |
| Posted by: | Steve Taylor | |
| Date/Time: | 06/04/06 19:12:00 |
| Kevin Your comments are much appreciated as they allow me to expand a little more. Obviously everyone has their own opinion but it is not blindingly obvious. I for one would have preferred that Thames did the work when my daughter and wife (who is a teacher) were not on holiday. That would have obviated the necessity for my daughter to have to travel to friends in other boroughs rather than have them at our house for fear of being stunk out. It would also have not been necessary for my wife to have to meet her friends in Richmond for lunch and spend a large proportion of her lowly salary. However, I am but one amongst thousands and possibly thousands would agree with you. The point is that MRAG could have contacted thousands (for free by e-mail or via our webpages) and asked opinions. Thames Water should have contacted residents (in terms of the agreement made in court) and consulted with residents. Yes, that may have cost something as probably around 35,000 residents would have to be consulted but residents are already paying for this service via the £40 million that Ofwat have authorised Thames to collect from you and me. Don't forget that as a regulated company if Thames can reduce its spend of the £40 million (of your money) allocated to Mogden odour - it is perfectly entitled to pocket the difference. The money is now theirs whether they spend it or not. Thus the question - a blunder? (in forgetting to liaise with residents in terms of the law) or just plain arrogance? (in not caring about residents' concerns and blatantly flouting the law and profiteering by it) |