| Topic: | Re:BAA/Everest replacement window scheme | |
| Posted by: | Sarah Felstead | |
| Date/Time: | 06/06/11 14:46:00 |
| I haven't had time to read to the end of this thread but I wanted to say I haven't posted because we found the right man to speak to (only with the smashing help of one of a sales girl who really did the company proud), and He has been very supportive of the problems we encountered. It would be really churlish to post the photos after the conversation my husband had with him. Having said that we have some more windows being delivered this week and I can say I am very very very nervous! I had an apology from the other guy and a bouquet from the company too. I had an e-mail from somebody about their issues with Everest, I lave lost it I am afraid. If you wish to e-mail me again I will let you have this guys name so you can address your letter accordingly. He seemed pretty interested in where things went wrong. Apparently the people who did our installation are now in other employ. |