Forum Message

Topic: Re:May I have a rant?
Posted by: Rosemary Ward
Date/Time: 02/10/21 09:11:00

I do sympathise! Try also Avanti West Coast trains, which I have to use a lot. They have no phone number for customers at all! And no chat bot - all you can to is send an email. I was in tears of frustration during lockdown trying to check on trains after booking a (v over-priced) ticket, and with absolutely no immediate way of doing it. This is a huge company with a major train franchise. If you need help, you are basically stuck.


Entire Thread
TopicDate PostedPosted By
May I have a rant?03/09/21 13:45:00 Vanessa Smith
   Re:May I have a rant?03/09/21 15:05:00 N V Brooks
   Re:May I have a rant?03/09/21 18:04:00 Nicholas Beard
      Re:Re:May I have a rant?04/09/21 08:29:00 Raymond Havelock
         Re:Re:Re:May I have a rant?04/09/21 14:20:00 Eric Baker
            Re:Re:Re:Re:May I have a rant?04/09/21 16:55:00 Anne England
            Re:Re:Re:Re:May I have a rant?04/09/21 17:30:00 Nicholas Beard
   Re:May I have a rant?10/09/21 16:13:00 M H Mason
   Re:May I have a rant?13/09/21 12:52:00 Vanessa Smith
   Re:May I have a rant?02/10/21 09:11:00 Rosemary Ward
      Re:Re:May I have a rant?02/10/21 09:18:00 Nicholas Beard

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