There was a serious data breach and breach of confidentiality by Brentford Dock that was discovered in court by victims (Brentford Dock residents) of serious crimes, the illegally obtained information was disclosed by the defendant’s barrister in court.  The defendant (a Brentford Dock resident) was found guilty as charged of hate crimes.   Private and confidential information was revealed in court during the defense barristers questioning of the victims that could only have come from the Brentford Dock office or directors of the company. Veronica Wray Brentford Dock Ltd chairman acknowledged the data breach.  Brentford Dock is still refusing to let the victims know the full extent of the data breach.   A complaint was made to the Information Commissioner’s Office (ICO) and they stated that Brentford Dock did disclose personal information in breach of the Data Protection Act (DPA). The victims of crime put in a Subject Access Request (SAR) to Brentford Dock to establish what information Brentford Dock Ltd had of theirs.  This SAR provided by Brentford Dock’s lawyers Jordans Corporate Law was late and in breach of the DPA as stipulated by the ICO.  Although the ICO stated it was “likely” that Brentford Dock provided all the data to which the victims of crime were entitled, the victims know that was not the case and is an untrue statement.   The victims being tenants like a large number of residents residing on the Brentford Dock Estate give substantial private and confidential information to the management office operated by Michael Richards & Co. For example Contact details for emergency purposes i.e. names, addresses, telephone numbers were given to the office in compliance with the Tenant and Resident’s Hand Books.  Furthermore, the victims also own a car for which they obtained a parking permit, in order to park on the private road on the estate.  For this Parking permit residents have to provide to Brentford Dock and Michael Richards & Co: name, address, telephone numbers, email addresses, details of vehicle registration, make model, company car Yes/No.  Proof of Residency (e.g. service charge invoice, tenancy agreement or similar). “Proof of keepership of Vehicle(s) (photo copy of Registration Documents).  Or if a Company Vehicle, a letter from the company is required”.  This was all provided by the victims and was not done via any landlord.  Managing agents or landlords of the property being rented are also required to provide tenancy data to the Brentford Dock management office on change of tenancy.  In a response by Brentford Dock via lawyers, Jordans Corporate Law stated that they do not hold such information, e.g. telephone numbers, car details, tenancy agreement.  Jordans Corporate Law also wrote that “BDL would not be expected to hold such information”.  The ICO were told by Jordans Corporate Law, “Jordans has explained that you have requested information that Brentford Dock does not hold and in the course of its business would not be expected to hold or collect”.  The resident’s officer called the victims on telephone numbers which he, his office and Brentford Dock claim not to collect or hold after this was all written by their lawyers.  Furthermore, according to Jordans Corporate Law, Brentford Dock has managed to produce an electronic archive “that would need to engage a technical specialist to reformat the documents before commencing any searches…. It would be a disproportionate effort having regard to the expense of engaging a specialist…” The victims doubt the full truthfulness of this statement, as it would imply deception or incompetence or both on behalf of the whole Brentford Dock board.  The person in charge of the archiving claims 30 years of such experience and was assisted by librarian students from West Thames College on work experience who she supervised. Within the Brentford Dock office there is an office manager (data processor for Brentford Dock) whose qualifications have been questioned and for which no satisfactory answer has been forthcoming from Brentford Dock.  The office manager’s employer and the manager himself have not answered the questions put to them.  This could only lead to an adverse inference. One has to question whether anybody’s data is safe at Brentford Dock. More can be found at Brentforddockresidents.com

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