| Topic: | Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | |
| Posted by: | Nigel Brooks | |
| Date/Time: | 07/09/14 20:24:00 |
| Totally unacceptable. Here are a selection of BT Complaints numbers, addresses, and alternatives I found, some posted on forums. My advice is to type a letter then send it to one or more addresses below using 1st class post. I’m sure you will get a response within a few days. Having saved your letter you can also try emailing it to the Complaints BT addresses below. Customer Service Director BT PLC Correspondence Centre Durham DH98 1BT You could write to BT Head Office, British Telecommunications PLC 81 Newgate Street, London EC1A 7AJ Or perhaps email The Chairman Sir Michael Rake Michael.Rake@bt.com I used the follow email: gavin.e.patterson@bt.com Chief executive BT Retail. 30 mins later I was called by ‘High Level Complaints BT’ team with refund and compensation”, BT High Level complaints number used to be 0800 731 2762. “I got through to this number which got me more information on an ongoing prob with BT – OFCOM Reference Team (0300 123 3333) & (0807 312 762 762) where I was treated with the greatest of respect and efficiency”. |
| Topic | Date Posted | Posted By |
| BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 06/09/14 12:04:00 | Samantha Barwell |
| Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 07/09/14 20:24:00 | Nigel Brooks |
| Re:Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 07/09/14 21:24:00 | Samantha Barwell |
| Re:Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 17/09/14 16:59:00 | Samantha Barwell |
| Re:Re:Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 17/09/14 17:14:00 | Jim Lawes |
| Re:Re:Re:Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 21/09/14 08:51:00 | Nigel Brooks |
| Re:Re:Re:Re:Re:BT problems New Rd/Clifden Rd/Brook Road, Brentfordd | 21/09/14 09:44:00 | Samantha Barwell |